A practical comparison

Build around your work, or work with an existing tool?

An existing product is often the quickest way to cover a common need. Custom software is worth considering when the work depends on rules, integrations or ownership that a subscription cannot accommodate.

Discuss my options
Gouache illustration of two practical approaches to organizing the same task
At a glance
What to considerCustom softwareExisting SaaS
Starting pointA defined workflow and a scoped buildAn established product you configure
Time to beginDiscovery, development and testing come firstOften available as soon as your account is ready
Cost to considerBuild, hosting, maintenance and future changesSubscriptions, setup, seats and usage limits
ControlYour scope defines integrations and ownershipProduct features and provider terms set the limits
Good fitA distinctive process with a clear ownerA common task covered well by an existing product

A general comparison of approaches. Actual costs and capabilities depend on the tools and scope you choose.

01

Identify where an existing product falls short.

List the required workflow, integrations and access rules. Check whether an existing product can meet them through configuration before deciding to build.

02

Compare the ongoing work.

Include setup, licenses, hosting, maintenance and future changes. A trial or scoped prototype can help your team test the fit with a real task.

Let’s make something useful

A good place to start is a conversation.

Bring one workflow, a question or the idea you keep coming back to. We’ll work out a useful next step together.

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