GLCOGreat Lakes Computing Office Blog / Topic
Find the repeated work your team could reduce, and plan the review and upkeep needed to make the change worthwhile.
51 articles
AI & automation
Train employees on the AI tools and data rules you've approved, using their own work. Teach by role, practice verification, measure checked results and update the training when tools or rules change.
AI & automation
Precision is the share of AI flags that were right; recall is the share of real cases the AI caught. Choose the balance by what each mistake costs your business, and test on a labeled sample of your own work first.
AI & automation
System integration makes your CRM, accounting, ecommerce and scheduling apps share records under written rules. Pick the pattern after you decide which system owns each field, how IDs match and who fixes failed syncs.
AI & automation
Shared editing, duplicate records and missing change history are the usual reasons to leave a spreadsheet. Split the data into tables, give records stable IDs, validate on the way in and keep Excel for analysis.
AI & automation
Modernize a legacy system only after you name the risk it creates. Choose among isolating it, wrapping it with an API, moving the data to SaaS, rebuilding piece by piece or replacing it, and protect the data with exports, parallel runs and rollback.
AI & automation
A website publishes information for visitors. A web app lets signed-in people do work and keep records in the browser. Most small businesses need the site first and add a portal or app when accounts, data and permissions are required.
Three useful reads for planning your first workflow.
Account for people, tools and ongoing responsibilities.
Trace a recurring task from its input to a checked result.
Agree who owns, runs and maintains the workflow.
Costs and returns
Count review, corrections, software and maintenance alongside the work an automation removes. Then decide whether the capacity can reduce a real expense or support more paid work.
Measure my returnShare a task or an idea. We can discuss the requirements, the options and a useful starting point.
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